Our Privacy Policy

This Privacy Policy is published pursuant to, and in compliance with the Information Technology Act, 2000, and the rules thereunder, more specifically the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

At pkapo.com, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By mere use of website – pkapo.com and by accessing the website and/or making a purchase, you consent to the terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or provide us with your personal information.

Information We Collect

When you visit pkapo.com and make a purchase, we may collect personal information from you, including but not limited to your name, email address, mailing address, phone number, and any other information necessary to process your order. We do not collect or store Credit Card or Debit Card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.

We may also collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, referral source, and pages viewed. This information helps us analyze trends, administer the site, track user movements, and gather demographic information for aggregate use.

We may also track your buying behavior, preference and other information that you choose to provide on our website. We use this information for internal research on our user’s demographics, interests which will allow us to better understand and serve our users.

For the purpose of placing orders or accessing other services/features of pkapo.com, you may create and register and create a member account which is free of any cost. This online registration may require you to provide information such as name, e-mail, address and a password.

These details provided by you are a component of pkapo.com and as such, it is our responsibility to protect it.
We would advise you to not share password with any third party. In case your password has been compromise for any reason, you should change it immediately.

Use of Information

• Processing and fulfilling your orders.
• Providing customer support and responding to your inquiries.
• Communicating with you about your orders, account, or promotions.
• Improving our products, services, and website.
• Preventing fraudulent transactions and ensuring the security of our website.
• Complying with legal obligations.

Disclosure of Information

We may share your personal information with third parties under the following circumstances:

• With service providers who assist us in processing orders, delivering products, or providing other services related to our business.
• With third-party payment processors to facilitate payment transactions.
• To comply with applicable laws, regulations, or legal processes.
• To protect our rights, property, or safety, or the rights, property, or safety of others.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.

CHOICE/OPT-OUT

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

If you want to remove your contact information from all PKAPO lists and newsletters, please write to us: contact@pkapo.com.

We may automatically track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

Data Retention

We retain your personal data in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. The data retained is stored in anonymized form and is not directly accessible to the employees or by any such other persons related to pkapo.com

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure and reliable, and we cannot guarantee absolute security.

Cookies

We may use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, administer the website, track users' movements around the site, and gather demographic information. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website and you would also have to re-enter your password more frequently.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at contact@pkapo.com.