At PKAPO OPULENCE PRIVATE LIMITED, we are committed to providing exceptional service to our valued customers. This includes ensuring a smooth and efficient shipping process for all orders. Please review the following shipping policy carefully to understand how your order will be processed and delivered before making a purchase:
Shipping Methods
We offer single shipping methods by road to accommodate the diverse needs of our customers. This method typically takes a minimum of 7 to a maximum of 10 business days for domestic orders.
We do not take and ship international orders.
Shipping Adress
Please ensure that the shipping address provided during the checkout is accurate and complete. We are not responsible for orders shipped to incorrect address provided by the customer.
Order Processing Time
Orders are typically processed and shipped within 2 business days of payment confirmation. However, please allow for additional processing time during peak seasons or promotional periods.
Shipping Costs
Shipping costs are calculated based on the shipping method, the destination of the package, and the weight and dimensions of the items ordered. Customers can view the shipping costs during the checkout process before finalizing their purchase.
Tracking Information
Once your order has been processed and shipped, you will receive a shipping confirmation email to track the status of your package and estimate the delivery date. You can also contact us via email at contact@pkapo.com.
Lost or Stolen Packages
In the unfortunate event that your package is lost or stolen after it has been marked as delivered by the carrier, please contact the carrier directly and file a claim. We will assist you in any way we can to resolve the issue.
Damage During Transit
While we take every precaution to ensure that your order is packaged securely, we are not liable for any damage that may occur during transit. If you receive a damaged package, please contact us immediately so we can assist you in filing a claim with the shipping carrier service provider.
Refusal of Delivery
If a customer refuses to accept delivery of an order at the doorstep for any reason, the package may be returned to us. In such cases, the customer will be responsible for any return shipping charges incurred, and a restocking fee may apply. Please review our Order cancellation and Returns Policy for further details.
Delivery Timeframes
Delivery timeframes vary depending on the shipping method and the destination of the package. While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather delays or customs inspections may impact delivery times.
Shipping Restrictions
Certain products may be subject to shipping restrictions based on local regulations or carrier policies. We recommend reviewing any applicable restrictions before placing your order to avoid any complications.
Returns and Exchanges
For information regarding returns and exchanges, please refer to our Returns Policy.
Contact Information
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. You can reach us via email at contact@pkapo.com.
Policy Updates
We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Visit our website for more details.
By placing an order with PKAPO OPULENCE PRIVATE LIMITED, you agree to comply with our shipping policy and acknowledge that you have read and understood its terms and conditions.
